Customer Service Specialist

The Role

Working within a leading Australian bank, we are looking for a motivated professional to join a high-performing Customer Support team where you will support the end-to-end application lifecycle. Whether you are focused on initial intake or final settlement, your mission is to ensure accuracy and a seamless experience for all stakeholders.

Key Responsibilities:

• Data & System Management: Accurately upload applications, generate quotes, and maintain records within Salesforce.

• Credit Support: Triage new applications, conduct credit checks, and package deals for assessment.

• Settlement & Coordination: Manage transaction queues and process settlement agreements.

• Stakeholder Engagement: Act as a key point of contact for internal teams, external suppliers, and business customers to ensure timely outcomes.

What You’ll Need

To succeed in this project, you will be a detail-oriented professional with a strong aptitude for navigating complex systems like Salesforce. We are looking for individuals who can manage transaction queues with speed and accuracy, ensuring every application and credit check is processed with precision. Your ability to communicate professionally with both internal business partners and external stakeholders will be essential in maintaining our high standards. Most importantly, you must be fully committed to the 6-week contract duration starting in mid-May 2026, bringing a proactive mindset and the ability to hit the ground running from day one.

Apply now to secure your spot in this 6-week sprint with one of Australia's most respected financial institutions.